Hi,Tech - Learn - 1 to 1 technology help
Need help creating an email account, filling in an online form or using your device? Book a session with one of our Digital Mentors. The Hi-Tech - Learn 1 to 1 tech help program is for adults who need assistance with basic technology queries. Please only book 1 session at a time. Our volunteer Digital Mentors can assist you with:
• Accessing the free online courses on the Be Connected website
• Basic device use - smartphones, iPads/tablets, laptops, computers
• Basic program use - web browsers, word processing
• Basic internet searching
• Basic email assistance
• Basic online safety
• Navigating online forms
Digital Mentors cannot assist with:
• Job applications
• Online training courses/inductions
• Formatting/editing documents or emails
• Setting up devices or running software updates
• Troubleshooting hardware and software problems
• Intermediate or advanced-level computer, device or software training e.g. Excel
• Buying and selling online
• Building websites
Please contact the library if you are unable to attend your appointment time slot to allow someone else to attend in your place.
Book a session here or call your nearest library.
Bayswater Library: 9272 0951.
Maylands Library: 9208 2450.
Morley Library: 9272 0980.
Hi,Tech - Learn - Workshops
The Library Service runs a series of free workshops throughout the year on a variety of topics to help you upskill your digital skills. These workshops are most beneficial for adults who have a basic understanding of technology.
View program.
Be Connected - Every Australian Online
Be Connected is an Australia wide initiative empowering all Australians to thrive in a digital world. They have online beginner courses that will take you through the basics of using a computer, getting online and staying safe. Visit their website to start your learning journey today. Be Connected Website.
Be Connected - eLearning Tutorials
Are you interested in learning or improving on basic technology skills? The City of Bayswater Library Service, in partnership with Be Connected, are offering free online courses that will help you improve your skills and gain confidence while using technology.
Scroll sidewaysTutorial | Description | Available Online |
Skype | Learn how to stay connected with family and friends using Skype. | Watch here |
WhatsApp | Learn how to stay connected with family and friends using WhatsApp. | Watch here |
Zoom | Learn how to stay connected with family and friends using Zoom. | Watch here |